Are you struggling with the ‘cannot send’ email error?
A bug in Microsoft Outlook is preventing some users from replying or forwarding emails from their PC.
After hitting the send button, these Outlook users are confronted with an error pop-up stating: “Cannot send this item”
Microsoft has confirmed that it’s aware of the problem with emails containing embedded hyperlinks pointing to long URLs, and has fixed the issue, with an update coming out this April.
The updated version of the application – Outlook version 13913.10000
The following workarounds can be used until the update is roll out.
- Change the email format from HTML to Rich text:
- Remove any long links in the body of the email before replying.
- Reply to the email using Outlook Web App (OWA):